16 Handles – Fairfield, Connecticut

About 16 Handles

At 16 Handles, we believe dessert should be a celebration for everyone. Since opening our first location in New York City’s East Village in 2008, we’ve been swirling happiness with bold flavors, endless toppings, and a vibrant spirit of inclusivity. Whether you're craving dairy, choosing vegan, gluten-free, or just embracing your sweet tooth, we've got a treat that fits your vibe.

Started by founder Solomon Choi, 16 Handles introduced NYC to the magic of self-serve frozen desserts. In 2022, the brand was acquired by Neil Hershman—our largest franchisee—who is leading the way in expanding our footprint both nationally and internationally.

Today, our stores are neighborhood favorites across the East Coast. Partnering with local communities and global initiatives like Trees for the Future, we're committed to making a positive impact, one swirl at a time.

Every shop features 16 rotating flavors—from frozen yogurt to real fruit sorbets, oatmilk soft serve, and all-natural ice creams—plus a toppings bar that lets you flaunt your flavor your way. That’s dessert, done differently.

What we do

Dessert & Snack Options

• Self-serve frozen desserts including frozen yogurt, ice cream, pitaya bowls, and sorbets
• Vegan choices such as oatmilk soft serve and real fruit-based sorbets
• Gluten-free options to accommodate dietary needs
• Toppings bar with dozens of fun mix-ins—from fresh fruit to brownie bites and candy

Inclusive Experience

• Personalized, “flaunt your flavor” approach so customers can create treats to match their tastes and lifestyles
• Welcoming for all dietary preferences, including dairy-free, plant-based, and allergen-conscious

In-Store & Online Service

• In-store experience with rotating artisan flavors and a self-serve model
• Online ordering is available for pickup and local delivery

Community & Sustainability Initiatives

• Partnerships with organizations like Trees for the Future for a global impact
• Support of local community organizations in towns across the East Coast